Card-not-present fraud leaves digital footprints across issuer alerts, merchant descriptors and 3-D Secure logs. Those records determine dispute options and later tracing leads.
Download transaction histories, merchant names and locations as shown by the issuer, and authorization timestamps. Keep any OTP or authentication prompts you received—or a note that none arrived.
If merchants are identifiable processors or marketplaces, preserve order numbers and delivery addresses. Those details may support both chargebacks and civil follow-up.
Separate truly unauthorized takeovers from payments you approved after social engineering. The legal and network paths can diverge, and clear labeling helps counsel advise accurately.
Disclaimer: This article provides general information only. It is not legal advice and does not guarantee recovery in any matter.